FAQ: |
Q1: Are you a factory or a trading company? |
A1:We are a combination of both. |
Q2: OEM products or ODM products? |
A2: Yes.Both OEM and ODM are acceptable. |
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Q3: Can we print the LOGO on products? |
A3: Yes, the OEM is available with the permission of our customers. |
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Q4: How do you control your quality? |
A4: 1. We only select high-quality steel material from famous steel group |
2. Standardized production process with traceable ID Card, every part can be tracked to the original records. |
3. 100% finished product testing before shipping. |
4. We accept third party product inspections. |
5. ISO9001 Quality management system certificated factory |
6. Supervised container loading process, ensures the last step security |
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Q5: How long is the warranty on your products? |
A5: We provide 12 months warranty for all of our product, excluding wear parts such as wheels, tire or hydraulic oil |
Q6: What's the lead time for production? |
A6: Usually around 10-15 days after payment received, around 30 days during new year's or national holidays. |
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Q7: What Payment terms do you accept? |
A7: T/T or L/C, if you want any other method please contact sales |
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Q8: What are your advantages compared to the others? |
A8: |
Timely production and delivery, time is money. |
Market protection service, long term business strategy. |